Head of Operation

Danish Refugee Council

Vacancies

  • 1

Job Context

  • JOB Location : Dhaka ,

Job Description

  • Airline Ticketing & reservation, Creating PNR, issuing and reissuing ticket using GDS (Galileo/ Sabre/ Amadeus).
  • Building Relationship with Airlines and Corporate Customers.
  • Ability to manage corporate clients. Attend meetings & brief sessions at corporate clients.
  • Run & Train the Team for Customer Support & Service
  • Monitor Customer Support Team Members for Dealing with customer queries and complaints.
  • Monitor Customer Support Team Members for Respond to client query through phone, email, social media, online & in person.
  • Keep sales records & report sales information monthly. Achieve monthly sales target.
  • Experienced candidates will get preference.
  • Design & Develop Foreign Tour Packages.
  • Follow-up VISA Processing & Air Ticketing.
  • Capable of handling the tour related accounts
  • Counseling with clients to choose a better destination.
  • Describing the sight-seeing and itineraries to the clients. Book hotels, excursions, transfers using booking engines
  • Any other tasks as assigned by the management.

Job Requirements

    • Age 25 to 40 years
    • Only males are allowed to apply
    • The applicants should have experience in the following area(s): Customer Service, Visa Processing, Reservation/ Ticketing, visa & tour Packages.
    • Must have experience as an IATA travel agent. Knowledge in ticketing/reservation, visa & tour Packages (Inbound & outbound) process, etc.

Required Skill

Required Qualification

  • Bachelor degree in any discipline.

Experience

  • 3 Year to 5

Salary

  • Negotiable

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