Vacancies

• 120

Job Context

• JOB Location : Dhaka , Motijhil

Job Description

• Need to handle incoming calls to the prospective customers pertaining to the Client's business.
• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
• Identify customer needs, clarify information and provide solutions.
• Perform every call actively to solve client's problem.
• Refer unresolved customer grievances to designated persons for further investigation.
• Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
• Report time to time to the team leader for complicated issues.

Job Requirements

• • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.

Required Skill

Required Qualification

• Must be graduated from any reputed University / Institutions. Diploma completed candidates are also encourage to apply.

Experience

• 0 Year to 0

Salary

• Negotiable