Customer Service Representative

Landing Address Ltd.


  • 120

Job Context

  • JOB Location : Dhaka , Motijhil

Job Description

  • Need to handle incoming calls to the prospective customers pertaining to the Client's business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client's problem.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Job Requirements

    • Age 21 to 32 years
    • Both males and females are allowed to apply
    • Similar experience in BPO industry will get preference.
    • Basic computer knowledge.
    • Good oral communication skill.
    • Good listening skill and analytical skill.
    • Customer focus and adaptability to different personality types.
    • Willingness to work in any shift/ roster.

Required Skill

Required Qualification

  • Must be graduated from any reputed University / Institutions. Diploma completed candidates are also encourage to apply.


  • 0 Year to 0


  • Negotiable

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