Achieving business performance of all departments and functions in the branch as set by Top Management
Identifying, evaluating and managing strategic risks and opportunities
Ensuring compliance with IDLC's internal and Regulators' policies and procedures
Increasing the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities
Ensuring timely recruitment of quality HRs for vacancies (if any)
Arranging HR engagement programs
Maintaining prolific relationships with existing customers and establishing good relationships with prospective ones
Developing and overseeing sales and marketing strategies
Identifying new business sector, market and recommending relevant product/s if required for development
Managing daily operations, especially customer service and financing activities, and making continuous improvement
Maintaining quality portfolio
Visiting existing and prospective clients on a regular basis
Dealing with Internal Control and Compliance dept. and facing Bangladesh Bank's audits. Preparing audit report reply and taking actions to ensure compliance
Appraising the performance of sales team managers, Sales officers and support officers and recommend for confirmation, promotion or improvement of sales officer and take primary action against subordinates for any irregularity found
Guiding and counselling employees continuously to improve their performance
Conducting and/or participating in CSR activities for the betterment of the community.
Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the organizations objectives
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Job Requirements
Proven team management experience in leading Banks & FIs
Branch management experience in leading banks or FIs will be given preference
Good credit and industry related knowledge
Strong analytical thinking and entrepreneurial spirit
Sufficient knowledge of SME lending business
Ability to meet sales targets and production goals